Responsible Gaming
Mines Game India supports the responsible use of gaming services. We attempt to guide users toward decision-making and the adoption of practices that promote healthy and responsible gaming. Our Guidelines detail the activities and services we offer to help assist users in maintaining healthy gaming habits as well as assist them in recognizing the early signs of concerning habits.
Commitment to Responsible Use
Gaming is designed for entertainment purposes and is thereby not meant to be a way to solve problems or a way to cope with problems. We encourage users to understand the personal risks involved with participation in chance-based games, and the importance of moderation in their use. We encourage the establishment of personal gaming limits.
Among the following recommended principles may help promote healthy use of gaming services:
- Gaming should be viewed and treated only as a form of recreation.
- Avoid the practice of loss chasing and increasing stake amounts impulsively.
- Take regular breaks to avoid excessively long gaming sessions.
- Always keep track of time and money that is spent.
- Avoid gambling when experiencing emotional stress, fatigue, or when under the influence of alcohol.
Recognizing Problematic Behavior
Signs of potential unhealthy gaming patterns may appear when users:
- Spend excessive amounts of time and/or money on a gaming activity.
- Debt, loss, and/or gaming-related activities are sources of stress, guilt, or irritability.
- Gaming activities are hidden or concealed from family or friends.
- Gaming-related activities take priority over work, school, or personal obligations.
- Money is borrowed to continue gaming.
If any of the above signs become present, we encourage users to reflect further on their habits.
Protecting Minors
The Site is not intended for individuals under 18 years of age. We take measures to discourage underage access and urge parents or guardians to use device-level controls to prevent minors from interacting with gaming content.
External Support & Professional Assistance
Professional support is advisable when gaming is financially, socially, or emotionally harmful. Internationally and in India, the following organizations are fully confidential:
- Gamblers Anonymous – Peer-led group support;
- International Centre for Responsible Gaming (ICRG) – Research-based resources;
- National Helplines available through regional mental health services.
These services provide guidance, counseling, and early intervention to help individuals regain balance.
Our Ongoing Responsibility
We value responsible gaming. We have and will continue to track changes in the gaming industry and player behaviors, use the feedback we receive to make and implement changes. We may revise and update this Policy to reflect changes in industry standards to keep users safe, comply with the laws and provide enhanced support to users.